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Delete Your Fixs Vendor Account

App: Fixs Vendor App (com.fixs.vendorapp)

Developer: Fixs

We're sorry to see you leave our vendor network. Please review the important information below before proceeding with account deletion.

Warning: Vendor account deletion is permanent and cannot be undone. All your business profile, booking history, earnings records, and customer reviews will be permanently deleted.

What Will Be Deleted

Your vendor business profile and listings
Service offerings and pricing information
Customer bookings and appointment history
Reviews and ratings from customers
Business photos and portfolio
Communication history with customers
Preferences and app settings

What Will Be Retained

For legal, financial, and compliance reasons, we must retain:

Transaction and payment records (minimum 7 years for tax compliance)
Financial statements and earnings history
Tax documentation and invoices
Data required for ongoing disputes or legal matters
Anonymized performance and analytics data

Before You Delete Your Vendor Account

Important Requirements:

Complete All Pending Bookings: Finish or cancel all scheduled appointments
Settle Outstanding Payments: Ensure all payments are processed and received
Resolve Disputes: Address any open customer disputes or complaints
Download Financial Records: Export your earnings history and tax documents
Notice Period: Maintain a 30-day notice period for active bookings
Remove Banking Info: Update or remove linked bank account details

Vendor Account Deletion Request Form

Business Name *

Business Email Address *

Phone Number *

Vendor ID *

Primary Reason for Leaving *

Do you have any pending bookings? *

Are there any outstanding payments? *

Additional Comments or Feedback

I understand that all my business profile and service data will be permanently deleted.

I understand that financial records will be retained for legal compliance purposes.

I confirm that all pending bookings will be completed or properly canceled.

Processing Time: Vendor account deletion requests are processed within 7-14 business days after all pending obligations are settled. Our vendor support team will contact you to confirm completion of all requirements before proceeding with the deletion.

Alternative Options

Consider these alternatives before permanently deleting your vendor account:

Pause Services: Temporarily suspend your services without deleting your account
Adjust Service Areas: Modify your service locations or categories
Update Availability: Change your working hours to reduce bookings
Contact Vendor Support: Discuss concerns with our vendor success team
Review Commission Plans: Explore different pricing or commission structures

Vendor Support

Our vendor support team is here to help:

Email: vendor-support@fixs.com
Phone: +1 (555) 123-4568 (Vendor Hotline)
Business Hours: Monday - Saturday, 9 AM - 6 PM

Re-joining the Platform

If you delete your account but wish to return later, you will need to:

Complete a new vendor registration and verification process
Rebuild your profile, reviews, and ratings from scratch
Provide updated business documentation and credentials