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Privacy Policy

Last Updated: December 20, 2025

1. Introduction

Welcome to Fixs User App ("we," "our," or "us"), developed and operated by Fixs. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how Fixs collects, uses, discloses, and safeguards your information when you use the Fixs User App mobile application.

2. Information We Collect

2.1 Personal Information

When you register and use the Fixs User App, we may collect:

• Name and contact information (email address, phone number)
• Profile information (profile picture, preferences)
• Location data (with your permission)
• Payment information (processed securely through third-party payment processors)
• Service history and booking details

2.2 Automatically Collected Information

• Device information (device type, operating system, unique device identifiers)
• Log data (IP address, access times, app usage patterns)
• Analytics data to improve our services

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our services
• To process your bookings and transactions
• To communicate with you about your bookings and account
• To improve and personalize your experience
• To send you relevant notifications and updates
• To ensure the security and integrity of our platform
• To comply with legal obligations

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Vendors you book services with (only necessary booking details)
• Third-Party Services: Payment processors, analytics providers, and cloud hosting services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your account and data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request a copy of your data in a portable format

To exercise these rights, please visit our Account Deletion page or contact us at privacy@nexitechsolutions.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. When you delete your account, we will delete or anonymize your personal data within 30 days.

8. Children's Privacy

Our services are not intended for users under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. We encourage you to review this Privacy Policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy for Fixs User App, please contact us:

• Company: Fixs
• App: Fixs User App
• Email: privacy@fixs.com
• Support Email: support@fixs.com